Grievance Redressal Mechanism
Our commitment to resolving your concerns promptly and effectively
Grievance Redressal Procedure
Dear Investor,
Client's queries/complaints may arise due to lack of understanding, or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards client.
In case of any grievance/complaint against the research analyst Gaurav Kulkarni:
- You may approach Proprietor/Research Analyst (Gaurav Kulkarni) at:
Email: researchanalyst92@gmail.com
Phone:"9970664299",
If you do not receive a response within 10 business days of contacting the Compliance Officer/Servicing Team. The client can expect a reply within 10 business days of approaching research analyst.
Note: Below is the detailed Grievance Redressal / Escalation Matrix for your reference.
Grievance Redressal Contact Details
| Details of Designation | Contact Person Name | Address | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Gaurav Kulkarni | Flat No 506, A wing, Kesar Valley, Patil Nagar, Chikhali, Pune - 411062 | 9970664299 | researchanalyst92@gmail.com | 10:00 AM to 5:00 PM |
| Head of the Customer Care | Gaurav Kulkarni | Flat No 506, A wing, Kesar Valley, Patil Nagar, Chikhali, Pune - 411062 | 9970664299 | researchanalyst92@gmail.com | 10:00 AM to 5:00 PM |
| Compliance Officer | Gaurav Kulkarni | Flat No 506, A wing, Kesar Valley, Patil Nagar, Chikhali, Pune - 411062 | 9970664299 | researchanalyst92@gmail.com | 10:00 AM to 5:00 PM |
| CEO | Gaurav Kulkarni | Flat No 506, A wing, Kesar Valley, Patil Nagar, Chikhali, Pune - 411062 | 9970664299 | researchanalyst92@gmail.com | 10:00 AM to 5:00 PM |
| Principal Officer | Gaurav Kulkarni | Flat No 506, A wing, Kesar Valley, Patil Nagar, Chikhali, Pune - 411062 | 9970664299 | researchanalyst92@gmail.com | 10:00 AM to 5:00 PM |
Important Notice
For unresolved grievances, investors may approach SEBI through the SCORES portal athttps://scores.sebi.gov.in. SCORES facilitates tracking the status of the complaint. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575
Our Commitment to You
We are dedicated to resolving your concerns promptly and fairly. Your satisfaction is our priority, and we strive to maintain the highest standards of service and transparency in all our interactions.